How Are We Doing?

We pride ourselves on our commitment to our customers, and nowhere is that more evident than in our testimonials and reviews from the past. We have collected many of them right below so you can see for yourself.

If you have already been to one of our locations, then of course we want to hear from you. Write us a review or testimonial, and you will soon find it listed below with all the others. We can’t wait to read what you have to say.

Customer Lobby
182 Reviews
5 out of 5 stars
5 star
174
4 star
8
3 star
0
2 star
0
1 star
0
Sort by: Latest review first / Highest rating first
Steve 28 Jan 2017
Very professional environment from the salesman, manager, and to the owner. Not many times you get to meet all in one purchase. Never felt nervous or pressured, we both came away with what we wanted. Car was ready to drive out immediately, where as I looked at some other local dealers and knobs miss...ing, dirt, or bad smell in the vechile. They also never once said any negative comments about the other dealers, unlike some of the other dealers I was at. Went to three other dealers after them and made my way back to them. Would recommend to anyone. I drove 2 hours to Fort Wayne and thought I was going to be driving home without a vechile, but in the last hours I couldn't pass up the deal they offered. Show more
5 rate
Cars.com
Patty 08 Jun 2016
2014 Jeep Patriot. I had a GREAT experience with Steve! He was very prompt in responding to my online request. We set the Appointment and he was diligent in meeting my requests. He is EXTREMELY courteous and made me feel comfortable! I will spread the word about my great customer service experience ...at Preferred Auto!! THANX STEVE! Show more
5 rate
Cars.com
Gobber 08 Jun 2016
Our overall experience was excellent. We bought our vehicle from Steve at the East State Preferred
5 rate
Cars.com
Starr 08 Jun 2016
Steve was great! I bought my 2005 GMC Envoy from him
5 rate
Cars.com
Makala 08 Jun 2016
Wonderful! got us a great deal and was really easy to work with! Thank you so much!!
5 rate
Cars.com
Toyota 08 Jun 2016
Service was great! We bought a 2005 Toyota Avalon from Steve!
5 rate
Cars.com
Van 08 Jun 2016
Was very impressed with the service, the kindness and the patience of everyone I encountered.
5 rate
Cars.com
Haley 08 Jun 2016
My overall experience was excellent! We bought a 2009 Ford Escape from Preferred Auto on state street
5 rate
Cars.com
Linda 08 Jun 2016
I bought a 2004 Chevrolet Impala from Steve on State Street!
5 rate
Cars.com
natehubley 26 Apr 2016
I highly recommend Preferred Auto Group. The car I was looking at was competitively priced and they worked with me on my trade in. I felt like I got a great deal and there was no high pressure sales tactics. The salesperson Jake has continued to follow up with me even after the sale and has really m...ade the process easy. Show more
5 rate
DealerRater

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Estimated Credit Score or Interest Rate

7.9% Very Poor < 600
6.4% Poor 600-679
4.9% Fair 680-719
3.4% Good 720-780
1.9% Excellent > 780

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