How Are We Doing?

We pride ourselves on our commitment to our customers, and nowhere is that more evident than in our testimonials and reviews from the past. We have collected many of them right below so you can see for yourself.

If you have already been to one of our locations, then of course we want to hear from you. Write us a review or testimonial, and you will soon find it listed below with all the others. We can’t wait to read what you have to say.

Customer Lobby
312 Reviews
4.9 out of 5 stars
Sort by: Latest review first / Highest rating first
Emily 15 Jun 2020
Bought my 2015 Honda Civic from Cody a few years ago, great experience! We will be a lifetime customer of Cody and Preferred Auto on Lima Rd!!
5 rate
L 15 Jun 2020
Josh and the Preferred Auto team in State St are truly one of a kind. They make the entire car buying experience solely customer oriented and easy. They only have your best interest at heart, I couldn't imagine buying a car anywhere else.
5 rate 15 Jun 2020
The service I received at the State St location was awesome. Josh Brinkman was very professional and understood my needs and strived to meet them. The F & I person was one of the best I have come across in a long time. I appreciate both for not being pushy and respecting what I wanted and needed. I'...ll be back. Show more
5 rate
Brad Poiry 27 May 2020
Travis Hoover at Preferred Auto did an awesome job getting me and my girlfriend hooked up with great cars, went above and beyond what we expected of him and helped us out way more then he needed. Very honest and cool person to work with. 10/10
5 rate
Brent Jines 21 May 2020
I must say I was very impressed and happy with this dealership. Not pushy at all and let you actually look at the car and take as much time as you need! They definitely got it together. Travis Hoover our sales person was great!! He was very helpful and awesome the whole time! Helped my Fiance get her 2018 Jeep Compass! If your looking for a great dealership and a sales person who is awesome I highly recommend getting your vechicles from them! Keep up the great work Preferred Auto! Show more
5 rate
Jus Pri 07 May 2020
I would like to say thank you so much for your services today, I did not expect a friendly gesture and it was greatly appreciated. I would like to thank the whole staff.
5 rate
Karen Ball 09 Apr 2020
Had a wonderful experience buying my car from Preferred Auto on Lima Rd. Paul Parker was my sales Professional. He went above and beyond to help me get my car. I also want to thank Kyle and Dave for their help. It was a very good experince. Everyone was so very friendly and accomodating. Thank...s to all. Show more
5 rate
kball17360 09 Apr 2020
I worked with a wonderful sales person, Paul Parker. He went above and beyond to help me get my 2018 Rav4. I also want to give a shout out to Kyle and Dave who helped or gave me more information. They all were so very friendly, helpful and accomodating in helping me get my car. Thank you all.
5 rate
the action 21 Mar 2020
Huge Shoutout to Preferred Auto for providing my children as well as other children in the community with a free hot meal during the virus situation. You guys really rock everyone was very nice and friendly not to mention welcoming!! You gained many customers from GM!!
5 rate
A Google User 26 Feb 2020
I had a great experience at Preferred Auto! The salesmen were very nice. The car I got runs fabulous! It was a great price! I would refer anyone and everyone to Preferred Auto!
5 rate


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