How Are We Doing?

We pride ourselves on our commitment to our customers, and nowhere is that more evident than in our testimonials and reviews from the past. We have collected many of them right below so you can see for yourself.

If you have already been to one of our locations, then of course we want to hear from you. Write us a review or testimonial, and you will soon find it listed below with all the others. We can’t wait to read what you have to say.

Customer Lobby
359 Reviews
4.9 out of 5 stars
Sort by: Latest review first / Highest rating first
walchlesheryl 26 Sep 2020
It was such a nice and comforting environment. It helped calmed my nerves the whole process. Not to mention that Nick is such a nice guy.
5 rate
crystal nightenhelser 25 Sep 2020
We just bought a 2012 Acadia and we love it and the time and help our salesman Branson gave us was amazing. If anyone is looking to buy, give him a call he will set u up! ?
5 rate
Google 24 Sep 2020
Nick helped me every step of the way. I was highly impressed with his patience, ability to help, and communication skills. He is someone I would come to get another car from, because that's how good the service was. This is my second car from preferred auto and I'm again satisfied. Thank you.
5 rate
Christian Hall 19 Sep 2020
Branson took care of me & I couldn’t be more happy ! Great group of guys all around there at preferred ??
5 rate
Brecord 18 Sep 2020
Josh was a great salesman! He was very personable and felt like a "friend" to my husband and I almost immediately. He listened carefully to what we wanted to purchase and the deal we were hoping for and did an amazing job of making that happen for us. I'll definitely recommend him to my family and f...riends!! Show more
5 rate
Giglikate219 16 Sep 2020
Josh was terrific! Smart, a good listener and he helped me track down the right vehicle for me. His follow through and personality is great! Thanks Josh!
5 rate
foxjr001 16 Sep 2020
Reliable. Easy to work with. Trusted dealership that my family has used for years. Will return as a customer. Can buy from them with confidence
5 rate
irwin 15 Sep 2020
I highly recommend Preferred Auto for their customer service and ease of purchasing and trading in my old car. Alex Cahill is very friendly and professional.
5 rate
Jack yohey 15 Sep 2020
Got a Jeep Grand Cherokee from Illinois Rd location. Would give my sales rep a 2 star. He never made me feel at ease or answered the real questions, he was all about the sale. However, I had an issue with the jeep and Travis from Illinois Rd & Josh at lima Rd made things happen. I'm more than happy.... ? salesman are about $. These 2 were about customer satisfaction and that speaks volumes ?? Show more
5 rate
A Google User 08 Sep 2020
Great place. Cody is great to deal with. Will return in the future when I need another vehicle.
5 rate


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