How Are We Doing?

We pride ourselves on our commitment to our customers, and nowhere is that more evident than in our testimonials and reviews from the past. We have collected many of them right below so you can see for yourself.

If you have already been to one of our locations, then of course we want to hear from you. Write us a review or testimonial, and you will soon find it listed below with all the others. We can’t wait to read what you have to say.

Customer Lobby
350 Reviews
4.9 out of 5 stars
Sort by: Latest review first / Highest rating first
Patty 08 Jun 2016
2014 Jeep Patriot. I had a GREAT experience with Steve! He was very prompt in responding to my online request. We set the Appointment and he was diligent in meeting my requests. He is EXTREMELY courteous and made me feel comfortable! I will spread the word about my great customer service experience Preferred Auto!! THANX STEVE! Show more
5 rate
walchlesheryl 26 Sep 2020
It was such a nice and comforting environment. It helped calmed my nerves the whole process. Not to mention that Nick is such a nice guy.
5 rate
Sandy Clark 02 Oct 2017
Thank you Josh Brinkman for making my experience awesome! Love my 2014 Ford Edge! Sandy Clark Michigan
5 rate
Amy Bontrager 19 Aug 2017
Excellent service. I will definitely send my family and friends to Preferred Auto.
5 rate
Courtney 15 Jul 2017
Excellent service and got the best car for the right price!!
5 rate
Krista Jefferies 04 May 2017
I had been looking for a SUV for a while. Preferred Auto had a great variety of vehicles and comparable prices. The whole process from the initial contact to the financing was seamless. Chad, Jake and Joe were all great and I would recommend anyone to stop in and give them a look.
5 rate
cj 29 Apr 2017
The crew at the state street bent over backwards to make this a great car buying experience.
5 rate
Sherida Jones 14 Apr 2017
I came into Preferred and got just want I wanted and needed that fits my budget.. Steve Koble met all my needs.. Sherida Jones
5 rate
T Hogue 28 Mar 2017
Great customer service, the salesman was very forthcoming and helpful
5 rate
Nick 23 Mar 2017
Oliver and the team made buying a car easy and enjoyable. Everyone at Preferred worked to get us the best deal possible, and went above and beyond to meet all of our needs. If you're in the car market, your first stop needs to be Preferred!
5 rate


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