How Are We Doing?

We pride ourselves on our commitment to our customers, and nowhere is that more evident than in our testimonials and reviews from the past. We have collected many of them right below so you can see for yourself.

If you have already been to one of our locations, then of course we want to hear from you. Write us a review or testimonial, and you will soon find it listed below with all the others. We can’t wait to read what you have to say.

Customer Lobby
359 Reviews
4.9 out of 5 stars
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calebdude570 09 Aug 2020
Went to Preferred to look for a car, specifically a Toyota Corolla, or a Honda Civic. Paul Parker helped me right away to find what I was looking for. He showed me a 2019 Toyota Corolla that they had in the lot. He let me test drive it and after I drove it I knew that's the car I wanted. After doing... all the paper work and after they got the call washed off and ready for me to drive home, Paul noticed a scratch on the door and some marks on the hood that weren't seen before since the car hadn't been washed off. He told me that he would get those taken care of for me. I would recommend preferred to anybody looking for a used car, and definitely recommend Paul Parker as a salesman. He knows what he's doing and he makes sure you get the best deal possible. Show more
5 rate
A. Harper 06 Aug 2020
Working with Alex was in a word amazing!! He was very kind and accommodating. He was willing to take the time needed to find the right car for our family's needs. There is so much stress going on in this world right now and he made sure that our experience getting a new car did not add any more.
5 rate
Jerry 21 Jul 2020
I really enjoyed the service that the dealership gave,Paul was a very helpful and knowledgeable salesman. Thank you for getting me into my new car!
5 rate
Jeanabeechy 15 Jul 2020
Was in an accident with are first vechicle we got from them and they helped us with all the stress of insurance and everything. A week later from our accident got us into our subura and abousulty love it. Easy to work with and will help with anything that they could.
5 rate
Michaela 14 Jul 2020
Nick's customer service is outstanding! He was a pleasure to work with. I ran into some issues after my purchase, and he went out of his way to make sure I was taken care of. My experience was so pleasant,I brought my mom back to purchase a vehicle 3 weeks later.
5 rate
Tracey Cowles 13 Jul 2020
Have always been treated very well here. Automotive work here is more reasonably priced than other shops. Honest business, and you can buy your own parts, and have them install. Save some money buying your own parts and avoid the extra mark up!!!
5 rate
Kizmetnecole 11 Jul 2020
Nick Ondras at Preferred Auto is a great car salesman and person; taking the time and effort-to find the right vehicle for me, fairly priced, and most importantly dependable. I highly recommend working with him to find you a vehicle.
5 rate
Jerrbugg 09 Jul 2020
The only complaint I have is that I was told one price then the price was 3-4 thousand more than I was told originally
4 rate
tyemerick88 08 Jul 2020
TL;DR When shopping for a used vehicle around the Fort Wayne area, go to Preferred Auto and ask for Nick Ondras. You won't be disappointed! 11/10 -- 6 Stars Full Review: Nick had the car in excellent condition, ready ahead of schedule before my test drive. He was also very flexible and when I had to push our scheduled appointment back 30 mins. When I arrived at the dealership, a free AutoCheck (similar to CARFAX) and maintenance report were waiting for me without having to request the documents. I was allowed to test drive the vehicle alone with no time restriction. Nick and his associates did an excellent job explaining the Kia manufacture warranty that the car came with and allowed me to take my time with my decision(s). The entire experience was very helpful and pleasant. I never felt uncomfortable or rushed at any point with my purchase. I was able to negotiate an extremely reasonable deal that exceeded my expectation. Payment was quick and easy. Jake Leonard even advised me to wait on the purchase of an extended warranty in order to get the best "bang for my buck." Preferred Auto also offers car washes anytime for as long as I own the vehicle, free of charge. Overall, Preferred Auto has provided the best car buying experience I have ever had, full stop. Their business model should be the standard that all other dealerships are compared against. It will be my first choice when shopping for my next vehicle. Show more
5 rate
Billbrannan56 24 Jun 2020
Very professional, and extremely easy to work with. Very enjoyable transaction. I'd recommend him to anyone! It was amazing that they offered to pick me up, to complete the transaction , and pick the car up.
5 rate


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