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Common Questions

Where do I get my free car washes? 
Just bring your Preferred vehicle to either our Lima Road or Illinois Road locations on Saturday, and we will wash your car for as long as you own it.

What if I have no previous credit, or some credit problems? 
Our finance experts also have contacts with some of the nation’s largest secondary credit lenders, and can often get you loan approval when other dealers can’t.

How do I arrange financing? 
We have finance professionals who have built great relationships with local banks and credit unions. This enables Preferred Auto to negotiate the best terms possible for each and every customer. 

Are any other warranties available? 
Every vehicle that comes with our 100,000 warranty is automatically eligible for an extended service contract. This policy, along with our 100,000 mile warranty, gives our customers unique coverage hard to duplicate anywhere else. 

How much will the warranty cost me? 
As mentioned above, this warranty is at no additional cost to you when you purchase the vehicle. There is a $200.00 deductible per warranty claim.

What happens if I have an issue out of state?
No problem, our warranty is valid at any Certified mechanic anywhere in the Continental United States. Call Preferred Automotive Group for the Service Authorization prior to the work being done.

How do I maintain the warranty?
You must have your vehicle serviced on a routine basis. Check your owner’s manual for service schedules. You must maintain the records for all routine maintenance worked performed on the vehicle.

What kind of warranty do you have? 
Once a car passes our 96 point inspection, it receives our six model year or 100,000 mile warranty at no charge.. This warranty covers the engine and transmission, seals, and gaskets.

How do I know a used car is in good condition? 
You need to have a qualified mechanic inspect it using today’s most sophisticated diagnostic equipment. We do this with every vehicle we buy before we put it up for sale. If a car can’t pass our 96 point inspection, we either repair it, or take it back to the car auction where it’s sold to other dealers and individuals. 

Where do you get your cars? 
All of our vehicles are hand picked. We buy one owner off lease and new car dealer trades. Nothing is overlooked. This guarantees our customers receive the best vehicle possible.

Why is it better to buy used rather than new?
New cars lose thousands of dollars in value the minute you drive one off the lot. If you buy the right used car, you can save tens of thousands of dollars over buying the same vehicle new.

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